RETURNS & EXCHANGES POLICY
As nearly all NIXIN Jewelry is either one of a kind or specially made to order, all sales are final. For this reason, we encourage you to ask any questions prior to purchase, and be sure of your sizing before ordering rings.
Never feel pressured into purchasing jewelry; you should always feel comfortable and confident before making this type of purchase. If you need assistance placing an order, please reach out – we’re happy to help. We want to be sure that the piece you order is the right one for you.
*Important: Should your package arrive damaged, please take clear pictures of the damaged item and box, and immediately (day of delivery) contact NIXIN Jewelry to notify us of the damage. Retain both the photos taken and the damaged item and packaging as these are required by the insurer to be considered for coverage eligibility. Each incident is handled on a case by case basis.